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Focus on Excellence
Quality Service through Effective Communication
By Mike Mitchell
Quality service begins with quality leadership. One of the most important characteristics of a good leader is the ability to communicate goals and objectives effectively. But how does a manager clearly and effectively communicate the goal of quality service?
- full article
Be a Problem Solver
Mike Mitchell
Imagine the conference room at your hospital. Around the conference table sits the CIO, CFO, and Human Resources staff. The discussion is focused on creating a new leadership position within the IT department. Several names have been submitted for the position, including yours. Would you have an advocate in that room? What could your advocate say about you to sway the group to award you the new leadership position?
- full article
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Quick Link Articles
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Quote of the Week
'Anyone can be a genius, if they pick just one specific subject and study it diligently just 15 minutes each day.'
- Albert Einstein
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